Party Casino Privacy Policy

We respect your privacy and take the protection of your personal data seriously. This Party Casino Privacy Policy explains how we collect, use, store and safeguard your information when you visit Party Casino.com, register an account, use the Party Casino app, or otherwise interact with our platform. Party Casino is operated by ElectraWorks Limited, company number 94014, registered at Atlantic Suites, Suite 6 & 7, Europort Avenue / Europort Road, Gibraltar GX11 1AA, part of the Entain Group. We hold a licence from the Kahnawake Gaming Commission under the Kahnawake Gaming Law, reference numbers 899 and 885. By creating a Party Casino login and using our services, you agree to the practices described in this policy.

Who We Are

We have operated online gaming platforms since 1997, and today we serve players across Canada, excluding Ontario and Alberta, through our Party Casino Canada offering. If you access Party Casino.com from Ontario or Alberta, you will not be able to register or continue using our services, as we restrict access in those jurisdictions in line with local licensing requirements. We only accept players who are 19 years of age or older, or the higher legal age applicable in their province, and who are not classified as Unauthorised Persons under our terms.

Information We Collect

We collect information in several ways when you interact with Party Casino, whether through our website, our mobile browser experience, or the Party Casino app.

Information You Provide to Us

• We collect your name, date of birth, address, email and phone number when you register for a Party Casino account
• We collect identity verification documents to confirm your age and identity, as required by our licence
• We collect payment details when you make deposits or request withdrawals through methods such as Visa, Mastercard, PayPal, Interac e-Transfer, Skrill, NETELLER, Trustly and other supported providers
• We collect information you submit when contacting our customer support team, including live chat transcripts and emails sent to complaints@Party Casino.com
• We collect responses you provide when entering a Party Casino promo code, participating in a welcome offer, or requesting bonus spins

Information We Collect Automatically

• We record your login activity, including each Party Casino login and session duration
• We track your gaming activity, including game titles played, stakes, wins and wagering progress
• We collect technical data such as your IP address, device type, browser, and operating system when you use Party Casino.com or our Party Casino app
• We use cookies and similar technologies to recognise you, remember your preferences, and improve the Party Casino online experience

How We Use Your Information

We use the data we collect to operate, maintain and improve our services. Specifically, we use your information to:

• We verify your identity and age before allowing you to play at Party Casino
• We process deposits, withdrawals and manage your account balance
• We assess eligibility for the Party Casino welcome bonus, free spins offers and other promotions
• We monitor gameplay patterns to support responsible gambling tools, including deposit limits, time-outs and self-exclusion
• We detect and prevent fraud, money laundering and unauthorised account access
• We communicate with you about account activity, promotions and changes to our terms
• We comply with our obligations to the Kahnawake Gaming Commission and other regulatory bodies

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on Party Casino.com to keep you signed in, remember your language and currency preferences, and analyse how you use our site. Some cookies are essential to allow you to play casino games, place sports bets, and manage your account, while others help us understand which promotions and games are most popular. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit your ability to use some features of Party Casino.

Sharing Your Information

We do not sell your personal data. However, we may share your information with the following parties where necessary to provide our services:

• We share data with payment processors to complete deposits and withdrawals through methods including Skrill, NETELLER, Trustly and Interac
• We share information with identity verification providers to confirm your age and identity
• We share data with other companies within the Entain Group for account management, fraud prevention and, where you have agreed, marketing purposes
• We disclose information to the Kahnawake Gaming Commission and other regulators when legally required
• We may share information with law enforcement agencies where necessary to prevent crime or comply with a legal obligation

Data Security

We use industry-standard encryption, secure servers and access controls to protect your personal data from unauthorised access, loss or misuse. Payment information you submit through Party Casino.com is processed using secure protocols, and we require that any payment source be registered in your own name. While we take extensive measures to protect your data, no online system can guarantee absolute security, and we encourage you to keep your Party Casino login credentials confidential.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. These rights typically include:

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal and regulatory retention obligations
• You may object to certain uses of your data, including direct marketing
• You may withdraw consent for optional cookies or promotional communications at any time

To exercise any of these rights, you can contact our support team through the online Help Centre, live chat, or by emailing complaints@Party Casino.com.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterward to meet our legal, tax and regulatory obligations, including anti-money laundering requirements under our Kahnawake licence. If your account becomes inactive, we may retain your data in accordance with our account closure and inactivity procedures, even where your balance has been withheld or your account closed.

Age Restrictions and Responsible Gambling

We only permit registration from individuals aged 19 or older who are located in Canada outside Ontario and Alberta. We do not knowingly collect data from anyone under the applicable legal age, and any account found to belong to a minor will be closed immediately. We are committed to responsible gambling and provide tools such as deposit limits, time-outs and self-exclusion, which may involve processing additional data to support your requests.

International Data Transfers

As part of the Entain Group, we may transfer your personal data to affiliated companies and service providers located outside Canada, including in Gibraltar and other jurisdictions where we or our partners operate. Where we transfer data internationally, we take steps to ensure it receives an appropriate level of protection consistent with this policy.

Changes to This Privacy Policy

We may update this Party Casino Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on Party Casino.com, and we encourage you to review this page periodically. Continued use of your Party Casino account after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use or protect your personal data, please contact our support team through live chat, the Contact Us form on our Help Centre, or by email at complaints@Party Casino.com. Our support team is available 24 hours a day, seven days a week, in English, German and French.